20-Hour Assisted Living Manager (ALM) Refresher Course

Format & Delivery

• Duration: 20 Hours (required by Maryland COMAR).

• Delivery: Live, virtual evening sessions via Zoom Business (5:00 PM – 9:00 PM).

• Structure:

  • Instructor-led lectures with interactive discussion.

  • Case studies and real-world compliance scenarios.

  • Updates on recent COMAR revisions and regulatory changes.

  • Mock audits and checklists to apply updated knowledge.

  • Quizzes and a final competency review.

What Participants Learn

• Regulatory Updates

  • Latest Maryland COMAR 10.07.14 changes and how they impact operations.

  • Key areas of focus for OHCQ surveys and inspections.

• Operations & Compliance Refresh

  • Resident rights, care planning, and documentation standards.

  • Medication management, staffing, and delegation updates.

  • Infection control, risk management, and emergency preparedness.

• Leadership & Oversight

  • Strategies for supervising staff and ensuring accountability.

  • Communication tools for working with families, residents, and regulators.

  • Handling non-compliance issues and corrective action plans.

Certification

• Certificate of Completion awarded after successfully finishing the 20-hour course.

• Meets Maryland’s continuing education requirements for Assisted Living Managers.

Who Should Take This Course

• Current Assisted Living Managers needing to renew/maintain certification.

• Facility owners or administrators who want to stay current with state regulations.

• Managers preparing for OHCQ inspections and compliance reviews.

Key Benefits

• Keeps managers up to date with the most recent regulations.

• Provides practical compliance tools (checklists, templates, mock audits).

• Strengthens confidence and preparedness for inspections.

• Ensures leaders remain qualified, effective, and compliant in their roles.